HBO app on an android phone - how to cancel HBO

HBO isn’t exactly cheap, billed at $15 per month. It’s worth it though for some of the great shows that the company produces. Of course the biggest draw for the network was easily Game of Thrones and now that it’s over (don’t get me started!) it might be the perfect time to cancel HBO.

If you’re ready to leave HBO behind, it’s not necessarily as straightforward as you might think. There are many different ways to get subscribe to HBO. If you have HBO and HBO Go, you’ll need to cancel through your cable/satellite provider (Dish, DirecTV, etc) directly.

For those that have an online-only subscription to HBO through HBO Now, things still aren’t as simple as they are with services like Netflix. Unlike Netflix, you can subscribe to HBO through a variety of online service providers including Hulu, Amazon App Store, Apple App Store, Google Play, Roku, and the list goes on.

How to cancel HBO Now through your provider

hbo now billing info

The first step is to figure out who you signed up through service through. You may already know this, but those that have had HBO Now for years might have forgotten exactly how it was set it up in the first place.

To check via the web:

  1. Sign in to HBONow.com
  2. Click settings in the upper right corner.
  3. Immediately click Billing information.
  4. A new screen will open and say “Your HBO Now subscription is billed through X.”

To check via the app:

  1. Open the HBO Now app.
  2. Click on the hamburger menu in the upper left corner.
  3. Click on settings, which is at the very bottom of the menu list.
  4. From settings pick Billing Information.
  5. You’ll be presented with a new screen that says “Your HBO Now subscription is billed through X.”

Once you’ve figured out who you are billed through, specific instructions for each provider can be found directly through HBO.

For those that are fortunate enough to have subscribed directly through HBO (which wasn’t always an option), canceling is much easier and we’ll show you how to cancel HBO Now through HBO’s website next.

How to cancel HBO if you are signed up directly through HBO Now’s website

To cancel HBO Now through your computer:

  1. Sign into HBONow.com (if you aren’t already signed in).
  2. Go to Settings > Billing Information.
  3. Toggle off the auto-renew switch and confirm the change.
  4. That’s it. It will tell you the last date your service is in affect and unless you go back in and pay it’ll simply cancel itself.

The mobile app’s method is a bit different, as you might expect.

  1. Open the HBO NOW app on your phone or tablet (and sign in if needed).
  2. Tap on the hamburger menu and go to Settings > Billing Information.
  3. You’ll now click “cancel subscription” which will open up a web page.
  4. The new web page has an auto-renew switch that you’ll need to toggle off and confirm.
  5. That’s it. It will tell you the last date your service is in affect and unless you go back in and pay it’ll simply cancel itself.

That’s it, your HBO Now subscription is canceled! Of course you can continue using it through your existing billing cycle and it’s pretty easy to re-sign up if those promised Game of Thrones spin-offs ever surface or you decide you want to check out any of HBO’s other newer shows.

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